As a project of the Ministry of Health, the ıl Rational Antibiotic Use Media Campaign ın was launched to reduce unconscious antibiotic use! In order to prevent unnecessary antibiotic use, public spots, central announcements, visuals and internet videos were prepared. All these preparations were made for a single purpose, avoiding unnecessary antibiotic use. ...]
My Prodüksiyon which is the industry's leading vocalization agency in Central Announcement, Central Voiceover and IVR Voice Over is a necessity for companies. it enables you to deliver to your customers. In particular, the companies that sign the subscription agreement and / or the use of the Internet through a telephone or virtual environment through a telephone or service, and the use of personal data [...]
So, you decided to add a professional English voice over to your project, and the Power of the Power of the Operator asked you to write a screenplay. What do you have to do? A script consists of the text that the PowerPoint Announcement Artist will save. The way you write the script may, to a certain extent, affect the way that the Powerhouse Announcement reads and affects the cost of your project in the long run. For example, let's get the following script: Example Voice Command and additional readability issues. Problems with a script can be divided into the following categories: Readability, Direction, and Technical Requirements. A Powerhouse Speaker, in a single session [...]
Top 10 Telephone Exchange Brands Businesses have more options than ever before when it comes to phone systems. Whether it's a voice over the Internet Protocol (VoIP), in-house, cloud-hosted, or a completely virtual system, businesses can now choose from hundreds of options. With this wide choice, finding a suitable phone system for your business can often be a difficult attempt. The first questions to be answered are whether you want the type of telephone connection you want to have landline, VoIP or virtual and the system to be hosted on the premises or in the cloud. The company [...]
Have you ever heard a song, and you want to accompany or dance at that moment? The effect in our brain is undeniable at the moment we hear the music. Music affects so much our brains that it becomes popular for therapy. Parents have encouraged children to teach how to play an instrument to increase brain function. When new research on music is made, the positive results in the customer service experience are surprising. The most basic of the telephone exchange sound music and holding music is also important. Because your customers [...]
Holidays are the busiest time of the year. Not only for personal reasons, but many sectors are experiencing increased traffic and sales due to the holiday period, which is the best time of the year. Most businesses cannot afford to lose sales on holidays and make every interaction vital to a company's success. For example, a bad customer service experience in America could cost $ 63 billion a year! (Source: Forbes 2018) If you have a call center, work or operate, we would like to emphasize how important it can be to prepare for holidays. During the holiday season a [...]
Your company's IVR system is the moment when your company or brand first meets and first meets your customers. For this reason, everything in your IVR central audio system should be perfect and reflect your brand in the most effective way to the customer. Remember, the callers will have information about your business in this way and they will have the first impression in this way and they will be informed. Registering your IVR voice commands to employees at home or at the workplace can be a quick and cost-effective solution, but it is argued why this decision will be so accurate. That's why we [...]
Your brand is very important to you and you want to move it to the top. You want to take firm steps in doing so. The first thing you need to do is create a link between you and your customers. The biggest obstacle between you and this link is the call center installation costs. First of all, this organic bond helps you to connect your customers to your portfolio while helping you to produce user friendly products that will make it easier for you to improve your market share with the feedback you receive when it comes to product developments. Users what we [...]
First of all, let's find out what the call center is. The call center is the department that the institutions have to receive and send to other units by telephone. The main purpose of a call center for a profit-making company is to meet the product or information requests from customers. Company, institution or organization and customer relations can be managed through call centers and company customer relations gain a new dimension. So what does the call center do? What are the benefits to the firm or customer? The call center is a two-sided [...]
The IVR infrastructure is an indispensable element that enables coordination for call centers. When the telephone rings, the bank starts with an IVR greeting to the customer, and digital stations are called IVR with all the directional and informative announcements until they reach live support. IVR systems need to be correctly configured. The most important point is that the referral messages should be specified correctly, the customers can easily transfer to the target they want to reach, and the IVR systems should be as simple and understandable as possible. IVR welcome in bank call center or bank customer service centers in brief [...]
